Keep your authenticator enabled or you will lose your account. New comments cannot be posted and votes cannot be cast. Log in here to access your account for RuneScape and Old School RuneScape. If you have received the email but the link to disable authenticator isn't working, try the following: Copyright © 1999 - 2020 Jagex Ltd. 220 Science Park, Cambridge, CB4 0WA, United Kingdom, Use of this website is subject to our Terms & Conditions, However, we understand that in some rare cases the Authenticator will need to be disabled. Jagex sends an email containing a link to disable the authenticator to the email address registered for that account. I've also tried in multiple browsers. Press J to jump to the feed. Change your password. Log in sign up. This thread is archived. Press question mark to learn the rest of the keyboard shortcuts, This is not the mightiest tree in the forest. If you need to change to a different Android phone, you can move your existing Authenticator codes from your old phone to a new one. Please only make one request and wait for it to arrive. If you don't have access to your registered email address, please recover your account and then follow the steps below. I asked to unblock the authenticator to give me double exp according to osrs, but I get that message, how much do I have to wait or what do I do? I've also tried in multiple browsers. Press question mark to learn the rest of the keyboard shortcuts. save. If you're unable to access your account settings head to 'I can't use my Authenticator to log in' and log in with your login name or email and password; 2. To disable the authenticator, click on the "disable authenticator" link. yes I followed all of those steps, only when I login near the last step it doesn't disable the authenticator. 3 years ago. Try doing a password reset via email using the process here:https://support.runescape.com/hc/en-gb/articles/206842779-Reset-your-passwordA successful password reset will also remove Authenticator. Every time I receive an email to disable it, it's days past and the link is no-longer valid. 9. share. However whenever I click the option to disable authenticator, then follow the link in my email it asks me to login and doesn't actually disable it. Please only make one request and wait for it to arrive. Oh my.... if you tried to "login" to your account throught some dodgy link that LOOKED a lot like the normal Rs login page but nothing happend... bad news kid... your EVERY SINGLE tradable and sellable item is gone. Making a new request will invalidate any previous requests, even if you haven't received them yet. The Authenticator helps to protect your game account, and in turn your in-game items and wealth. Press J to jump to the feed. Due to a large number of requests, you have been temporarily blocked from using this service.

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